Skip to main content

WFM Capacity Planner

Apply for this role
← All roles
Agoda (Bangkok HQ) logo

Agoda (Bangkok HQ)

WFM Capacity Planner

Full-timeBangkok, MalaysiaNot disclosed
Silver · Inclusion Index

Type

Full-time

Workplace

On-site

Location

Bangkok, Malaysia

Compensation

Not disclosed

Posted

5 Aug 2026

Apply by

9 Aug 2026

You'll apply on the employer's site — PrideShow never collects your CV.

About this role

As a WFM Capacity Planner at Agoda, you forecast contact centre demand and analyse operational capacity to ensure customer SLA targets are met. You act as a workforce management expert, recommending resource and demand interventions that align staffing with strategic business objectives.
This listing was sourced from Agoda Careers.View original posting ↗

More openings

Hiring? Post your role to Thailand's inclusive talent pool.

Post a job