Customer Experience Specialist — Korean Speaking (Relocation Provided)

The Customer Experience Specialist handles phone, email and chat support for Agoda guests and partners in Korean and English, resolving booking changes, cancellations and payment queries while meeting quality and satisfaction KPIs. The role operates on a work‑from‑home basis with occasional on‑site collaboration once a month and includes rotational evening and night shifts as part of a 24/7 global operation. Bangkok‑based with relocation provided.