Customer Excellence Supervisor
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Type
Full-time
Workplace
On-site
Location
Bangkok
Compensation
Not disclosed
Posted
14 Jun 2026
Apply by
29 Jul 2026
About this role
Coach and develop customer service agents at ABACUS digital to meet operational KPIs and SLA targets, while managing incident workflows through Jira and handling high-stakes regulatory and customer complaint escalations directly. Maintain the knowledge management framework, support documentation, and translate customer data into actionable operational insights. Bangkok-based.
This listing was sourced from LinkedIn.View original posting ↗
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