Retail Operations Manager

Oversee daily retail operations across King Power's BALMAIN-branded stores in Bangkok, ensuring consistent implementation of luxury brand standards, monitoring KPIs including sales, productivity, and inventory turnover, and conducting regular audits to maintain visual merchandising and service quality. The Retail Operations Manager executes sales-driven workforce scheduling, supports commission and incentive schemes, and coaches store managers and frontline teams on sales techniques and best practices. Managing customer feedback and collaborating with training and HR teams to enhance staff capabilities are also core responsibilities.